Blog

Playbooks, Benchmarks, and Product Deep-Dives

Recommendation setups that convert, what changes when a feature ships, and how stores read their own numbers.

Playbook
Playbook·August 4, 2026

The five recommendation blocks worth placing first

A quick-start set for homepage, category, product, cart, and blog pages — and why fallbacks matter more than the primary logic.

6 min readRead more
Benchmark
Benchmark·July 22, 2026

What a healthy zero-result search rate looks like

How stores use the no-result list to add a synonym, add a rule, or decide to stock the thing shoppers keep asking for.

5 min readRead more
Product Deep-Dive
Product Deep-Dive·June 30, 2026

How attribution works, and why our numbers are smaller

A recommendation only gets credit when the shopper opened that product from that block and bought it in the same visit. Here's why that's the point.

7 min readRead more
Product Deep-Dive
Product Deep-Dive·May 18, 2026

What actually happens when the shopping assistant hands off to a person

The assistant answers in real products from your catalog until a shopper needs a human — then a live agent takes over the same window, mid-conversation.

5 min readRead more
Customer Story
Customer Story·April 11, 2026

How a mid-sized apparel store combined cart recovery and win-back emails

An illustrative setup showing how abandoned-cart recovery and lapse-risk win-backs work together, without competing for the same inbox.

6 min readRead more
Playbook
Playbook·March 9, 2026

Reorder points, safety stock, and order size, explained without the spreadsheet

A plain-language walkthrough of the four numbers demand forecasting turns your sales history into, and what each one is actually for.

6 min readRead more
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